Reference

Terms & Conditions for tokyo404 Access

tokyo404 sets out clear Terms & Conditions for opening an account, using DANA, OVO, GoPay or QRIS, and moving between the lobby and cashier path.

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What These Terms Cover for Indonesia

tokyo404 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the agreement between you and us when you create, access or use a tokyo404 account. They cover account registration, phone verification, login protection, wallet status, payment records, game access, requests to correct account details, and contact about a disputed transaction. DANA,

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OVO, GoPay and QRIS may appear as payment choices, but each transaction remains subject to the wallet provider’s own rules and any required account check. Bank transfer and virtual account instructions must be followed exactly as shown in your account. You must provide accurate details, keep
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login credentials private and use only your own account. Access depends on local law, location checks and any restriction that applies to the service. We may update these Terms & Conditions when operational, legal or payment requirements change, and we will place the current wording where
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you can read it before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where Terms Questions Get Answered

A clear contact path helps when a Terms & Conditions question affects your account or wallet status.

Account terms Ask about a clause, account step or access decision through the signed-in support route. Include your account phone detail and the section of the Terms & Conditions you want us to explain.

Wallet status If a DANA, OVO, GoPay or QRIS record does not match your account, send the payment reference and receipt through account support. We use those details to check the transaction history without asking for your wallet password.

Policy changes Questions about a changed clause can be sent from your account support path. Tell us whether your request concerns access, data use, cookies, payment records or account closure so the right policy route is clear.

HANDLING DETAILS

How We Apply These Account Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them. We check the details needed to connect your account, phone verification and payment record, while keeping requests tied to…

Data use

We use registration, phone verification and transaction details to provide the account service and apply these Terms & Conditions. A request about your data should identify the account email or phone detail so we can check the correct record.

Cookies

Cookies can preserve login continuity, remember policy display choices and help us identify a session on your device. Your browser controls cookie removal, but removing them may require you to complete the account access step again.

Account security

Keep your password and phone access private, and sign out on shared devices. If you suspect an unauthorised login, contact account support promptly and mention the device path used, such as mobile browser or desktop browser.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be checked against your account details. We do not need your wallet password for a receipt check; send only the reference and relevant payment evidence.

Retention

We keep account and payment records only as long as needed for these Terms & Conditions, security checks, transaction questions and legal duties. The applicable period can depend on the record type and local requirements.

Changes request

You can ask us to correct account details, explain a clause or address a data concern through signed-in support. State the requested change clearly; we may need phone verification before acting on an account request.

Terms & Conditions Questions for tokyo404

The questions below cover the account and payment points most often raised before accepting the Terms & Conditions. We keep the answers tied to the actual policy: account creation, local access, wallet records, data handling, device use and contact steps. If your situation is specific, use the signed-in support route and include the relevant reference.

They cover account creation, phone verification, login responsibilities, game and wallet access, payment records, data handling, cookies, policy changes and contact requests. They apply when you open or use an account, with access depending on local law and any applicable location requirement.

Yes. Access or eligibility depends on local law. You must use the service only where local law permits and provide accurate account details when requested. We may restrict access if a legal, location or account verification requirement is not satisfied.

Keep the payment receipt and reference, then contact us through the signed-in account support route. We compare the record with your account details. Do not send a wallet password. The same process applies to OVO, GoPay, bank transfer and virtual account queries.

You can request a correction or clarification through account support. State which detail is wrong and provide the account phone or email used for registration. We may ask for phone verification before changing information, because the Terms & Conditions require us to protect account ownership.

The same Terms & Conditions apply whether you use a mobile browser or desktop browser. Cookies may affect login continuity, and clearing them can require another account access step. Keep your phone private and report suspicious access through the signed-in support path.

We may revise the Terms & Conditions when legal, operational or payment requirements change. We place the current wording where you can read it before continuing. If a change affects your account use, check the updated clauses and contact support if any wording is unclear.

We retain records for the period needed for account security, payment checks, disputes and legal duties. The period can differ by record type and local requirements. Ask through account support if you need clarification about a specific registration or transaction record.

Terms & Conditions for tokyo404 Access

Where Terms Questions Get Answered

How We Apply These Account Rules

Data use

Cookies

Account security

Payment records

Retention

Changes request

Terms & Conditions Questions for tokyo404

01 What do the tokyo404 Terms & Conditions cover?

02 Does access to tokyo404 depend on local law?

03 What happens if my DANA or QRIS payment needs checking?

04 Can I request a change to my tokyo404 account data?

05 How do the Terms & Conditions apply on mobile?

06 Can tokyo404 change these Terms & Conditions?

07 How long are account and payment records kept?

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