Reference

tokyo404 Privacy Policy for Your Account

Clear account records, wallet references and device choices are covered in the tokyo404 Privacy Policy, so you can understand what we collect before opening access.

Account dataWallet referencesCookie choicesPhone verification
tokyo404 tokyo404 Privacy Policy for Your Account
HELP WITH PRIVACY

Three Routes for Privacy Help

A clear support route matters when your account record, wallet reference or cookie choice does not look right.

Account request Use the account help route when you want to ask what personal details are connected to your tokyo404 access. Include the email or phone detail used at verification, and we can locate the relevant record before discussing a change.
Wallet record For a DANA, OVO, GoPay or QRIS reference that appears incorrect, mention the wallet name and receipt or status detail shown to you. We use that context to separate a payment record question from a wider personal-data request.
Device concern If a mobile or desktop sign-in looks unfamiliar, contact us through the account support path and describe the device behaviour. We can review the access context, help protect the account and explain which security data may be retained.
SIX DATA CONTROLS

Six Controls Behind Your Data

We handle this policy area through practical account controls rather than vague promises. The Privacy Policy connects collection, use, cookies, security and retention to actions you can recognise: creating an account, verifying…

Collection

We collect details needed for account access, including your contact detail, phone verification result and sign-in context. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may appear when a wallet or receipt needs matching.

Use

We use account and payment records to provide access, check a wallet status, answer a receipt question and protect the account from unusual activity. We do not describe these records as general browsing material; each use has an operational purpose.

Cookies

Cookies can remember a sign-in choice, support page state or device preference. You can adjust cookie controls in your browser, although changing them may require another login or remove saved settings from the mobile path.

Security

Phone verification helps connect account access to the contact detail you supplied. Device and sign-in signals may be checked when activity looks unusual, helping us decide when an additional account step is needed before support can discuss private records.

Retention

We keep records for as long as needed for the purpose described in this Privacy Policy, including account administration, security checks and payment reconciliation. The period can depend on the record type, legal duties and a pending support request.

Your request

You can ask about access, correction, deletion or a use concern where local law permits. Send the request through account support with enough detail to locate your record; we may need to verify ownership before sharing or changing it.

Seven Privacy Policy Questions Answered

These Privacy Policy answers focus on the account actions you are most likely to search for before opening access from Indonesia. We cover wallet references, phone verification, cookies, device signals, correction requests and the support path. If your situation is different, describe the exact account step or payment reference so we can direct the request to the right record.

It covers personal details connected with account access, phone verification, sign-in activity, cookies, support requests and payment references. That can include a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when it is needed to match a wallet status or receipt.

Phone verification helps connect an account to the contact detail supplied during access and supports account-security checks. If a sign-in or support request looks unusual, we may use that verified step before discussing private account records or making a requested change.

Yes. The policy covers payment-related references used to identify a wallet status, receipt or reconciliation request. We may handle DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account details, but the record is used for the stated account purpose.

Send an access request through the account support route and identify the phone or contact detail used during verification. Explain that you are asking about personal data under the Privacy Policy. We may verify account ownership before locating and sharing an eligible record.

Where local law permits, you can request a correction if an account detail, phone-verification result or wallet reference is inaccurate. Tell us which record is wrong and provide the updated detail through account support so we can check the change against the relevant account step.

Cookies can remember choices and support a smoother return from a mobile browser, but they are not the same as your account record. You can change browser cookie settings; doing so may remove saved preferences or require you to complete the login path again.

Use the account support path and describe the concern in plain terms, such as an unfamiliar device sign-in, an incorrect QRIS reference or a data-change request. Include only the details needed to locate the account. Access depends on local law and ownership checks may apply.